How SMEs can learn from the success of a giant

All businesses, small or large, retail and non-retail, can learn from the formula perfected by Sam Walton, founder of the giant Wal-Mart group in the U.S. Michael Bergdahl says that people held the key to the company's success - people in the organisation and the people who bought from it - the customers.Log InSubscribe

Michael Bergdahl, former Wal-Mart executive, USA