Managing conflict – the proactive approach

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Running Time: 11:22

Date: 01/04/2021

Conflict between co-workers or between managers and staff can have a devastating effect to the mental health of staff as well as a business’s bottom line.

That’s according to psychologist Graham Andrewartha. He explains what can lead to conflict, and what business owners or managers can do to minimise disputes.

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Graham Andrewartha, McPhee Andrewartha