Introduction

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Date: 01/05/2025

Accountants want to do the best by their clients while also dreaming of expanding their businesses. But the very thought of taking on the necessary sales efforts can stop us in our tracks.

So, what if sales simply meant helping your clients more effectively? Turville Advisory Director Brad Turville says busy accountants can boost revenue by reframing sales as a natural extension of client service. Our interview with Bard is this month's cover story.

Letting workers go is seldom easy, but, as SMEs feel the heat and batten the hatches, it's an inevitable aspect of downsizing. So, change expert and employment specialist Esther De La Cruz joins us to outline what she calls her 'Four Cs' framework for making a difficult situation more manageable for everyone. And while on workplace relations, Andrew McKellar, CEO of the Australian Chamber of Commerce and Industry, has been at the Federal front lines. He reflects on some of the recent battles and where the SME sector is heading.

Catherine Sayer, CEO of Family Business Association explains how there are excellent opportunities to increase that enormous sector's profile, and then the Vice President of Research and Advisory for Gartner, Aaron McEwen, gives his take on the type of Diversity, Equity and Inclusion, or DEI policies, that are under attack in the United States.

Edge Legal's David Dilger offers strategies for communicating clearly, Michelle Gibbings gives us a six-point plan to manage difficult employees, and finally the former CEO of Xero, Steve Vamos, outlines tips on dealing with hard conversations.