Dealing with difficult conversations

Listen to a Preview

Update Required To play the media you will need to either update your browser to a recent version or update your Flash plugin.

Running Time: 6:09

Date: 01/05/2025

How good are you at initiating, and then conducting, a difficult conversation? Sometimes, running an effective small business means traversing some tough conversations with staff.

Former Xero CEO Steve Vamos has some practical strategies for addressing performance while fostering stronger team relationships.

Steve Vamos