From Hours to Impact: A formula for productivity

Listen to a Preview

Update Required To play the media you will need to either update your browser to a recent version or update your Flash plugin.

Running Time: 9:59

Date: 01/08/2025

Many accounting firms still rely on outdated metrics like chargeable hours to measure productivity, but is this approach holding them back?

The Director of CPD For Accountants, Dale Crosby, says focusing on outcomes, delegation, and strategic thinking is critical for growth. He outlines how partners and managers can stop being bottlenecks, develop their teams, embrace automation, and create a culture of ownership while saving time and adding more value for clients.

Dale Crosby, CPD For Accountants