AI's role in job satisfaction

Listen to a Preview

Update Required To play the media you will need to either update your browser to a recent version or update your Flash plugin.

Running Time: 7:26

Date: 01/09/2025

How many of your employees are using AI without your knowledge? According to Andrew Phillips, a huge proportion of workers are using the technology without permission.

Andrew is Vice President of Freshworks, a company delivering AI powered software for customer and IT services, he says that while AI might not be officially sanctioned in some workplaces, it's having a positive impact on job satisfaction and productivity.

Andrew Phillips, Freshworks